RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What we offer:

RingCentral offers perks and benefits for all aspects of your work/life:

Hybrid Work Setup Arrangement until further notice
HMO coverage on Day 1 for the employee
HMO coverage after Day 90 for 3 free dependents
Personal Time Off
Performance-based incentives (e.g. MBO, commission, etc.)
Employee Assistance Program (EAP) under Workplace Options with free counseling sessions available 24/7
Mental Health support and unlimited free sessions with a Psychologist through Mind You
Meditation guidance through Headspace
Resources for parents and employees with special needs children through Whil
Fun wellness and employee engagement programs

Say hello to possibilities

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.

First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Professional Services Operations Team to make sure we stay ahead of the competition.

We’re currently looking for:

We are looking for an Operations Analyst to join the Professional Services Operations Team to support a variety of daily back-office transactions in the Quote-to-Cash process.
Key responsibilities (but not limited to) are:

Verify/process new PS booking orders
Complete intake of new projects and phases
Prepare and process project/phase sign-off forms
Process billing requests

To succeed in this role you must have experience in:

2+ years’ experience working with SalesForce, Excel, Microsoft Office, and Google Sheets
2+ years’ experience working with sales operations or any quote/order to cash process
2+ years’ experience supporting internal Customer-facing teams such as Project Managers, Sales, or Account Executives.

Desired Qualifications:

Ability to be agile, flexible, and adjust as needed with a sense of urgency
Strong attention to detail and ability to execute a high volume of transactions with high accuracy
Excellent written, verbal, and presentation skills
Self-motivated individual capable of working in a fast-paced, dynamic environment
Detail and results-oriented; skilled at both planning and hands-on execution
Ability to excel in a collaborative, team-oriented environment

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Professional Services Operations Analyst

About RingCentral